Orders typically ship within 1 business day | Free U.S. returns on eligible orders

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Orders typically ship within 1 business day | Free U.S. returns on eligible orders

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    • Contact & Business Information

    We’re here to help with questions related to orders, shipping, returns, product information, or general customer support.

    NYIWEAR has been an established online eyewear retailer since 2006, serving customers through our website and marketplace storefronts on Amazon, eBay, and Walmart.

    Customer Support

    Email Support
    📧 support@nyiwear.com
    We respond 7 days a week, typically within 24 hours.

    Text Support
    📱 +1 (917) 994-0059
    Text messages are accepted during normal business hours (U.S. Eastern Time).

    Order Assistance

    For the fastest support, please include the following in your message:

    • Order number

    • Full name

    • Marketplace where the order was placed (NYIWEAR.com, Amazon, eBay, or Walmart)

    • Photos, if your inquiry involves item condition or delivery

    Product Authenticity & Retail Status

    All products sold by NYIWEAR are brand new designer eyewear, sourced through established suppliers and verified distribution channels unless otherwise stated. We do not sell used, refurbished, or replica products.

    NYIWEAR operates as an independent retailer and is not affiliated with, endorsed by, or an authorized dealer of the brands we sell. All brand names and trademarks are the property of their respective owners.

    If you have questions about a specific product, please contact us and we’ll be happy to assist.

    Returns & Exchanges

    Eligible U.S. orders qualify for free returns within the stated return window.

    Return eligibility, conditions, and international return terms are outlined in our Returns & Refunds Policy.
    For return authorization or exchange assistance, please email us and we’ll guide you through the process.

    EU & International Customers

    This page provides required business contact information in accordance with applicable EU consumer protection and e-commerce regulations.

    Customers outside the United States are responsible for any applicable customs duties, taxes, or import fees. International return shipping costs are the responsibility of the buyer unless otherwise required by local law.

    Business Information

    Legal Entity:
    NYIWEAR LLC

    Mailing Address:
    NYIWEAR LLC
    224-70 76th Avenue
    Oakland Gardens, NY 11364
    United States

    Business Type:
    Independent online retailer

    VAT Number:
    Not applicable (U.S.-based business)