Contact & Business Information

Need help? Contact us with questions about orders, shipping, returns, product information, or general customer support. We typically respond within 24 hours.

Serving customers online since 2006 through NYIWEAR.com and our marketplace storefronts on Amazon, eBay, and Walmart.

Customer Support

Email
support@nyiwear.com
We respond seven days a week, typically within 24 hours.

Text
+1 (917) 994-0059
Text messages are accepted during normal business hours, U.S. Eastern Time.

Order Assistance

For the fastest support, please include:

• Your order number
• Your full name
• Where the order was placed: NYIWEAR.com, Amazon, eBay, or Walmart
• Photos when your inquiry involves product condition, damage, or delivery

Authenticity Guarantee

All products sold by NYIWEAR are brand-new designer eyewear sourced through established suppliers and verified distribution channels, unless otherwise clearly stated. We do not sell used, refurbished, counterfeit, or replica products.

NYIWEAR is an independent retailer and is not affiliated with, endorsed by, or an authorized dealer of every brand we sell. All brand names and trademarks belong to their respective owners.

For questions about a specific product, please contact us before ordering.

Returns & Exchanges

Eligible U.S. orders qualify for free returns within the stated return period.

Eligibility requirements, product-condition standards, exclusions, and international return terms are explained in our Returns & Refunds Policy.

For return or exchange assistance, email support@nyiwear.com.

International Customers

Customers outside the United States are responsible for applicable customs duties, taxes, brokerage charges, and import fees.

International return shipping is the buyer’s responsibility unless otherwise required by applicable law.

Business Information

Business name
NYIWEAR LLC

Mailing address
NYIWEAR LLC
224-70 76th Avenue
Oakland Gardens, NY 11364
United States

Business type
Independent online retailer